Xbox is following Steam's wisdom and has begun adding a new feature to their preview program. (Well if you believe those pesky Reddit people.) The ability to refunded games without having to go through customer service! Of course there are some limits to this service including you have to request the refund within 14 days of buying it and have played for less then 2 hours.
Also items such as season passes will not be eligible for refunds. Unfortunately Microsoft has thought things through and if you're already thinking about purchasing those completions that can be completed within 2 hours and then requesting a refund, don't. Microsoft has already stated those who abuse the new system will this new feature taken away from them.
Either way I think it's going to be abused, but only time will tell. Apparently those in the "ring one" preview program already have this feature. There is no release date for the rest of us yet sadly.
Thanks for reading peeps!